Accessibility Information

Duck Slatterys Accessibility Information

Hours of Operation

  • We open at 8 pm on Saturdays
  • Please contact us at 01382 226836 to confirm current opening hours for other days

Location & Arrival

  • Located at 31 S Ward Road in central Dundee
  • Pay and display parking is available on surrounding streets
  • Bus stops are located nearby on major routes through the city center
  • Accessible parking spots can be found on South Ward Road
  • Drop-off point available directly in front of the venue

Our Commitment to Accessibility

We are committed to making our venue welcoming and accessible to everyone. We understand that disabilities come in many forms, and we:

  • Actively work to accommodate all types of disabilities – visible and invisible
  • Make reasonable adjustments to our services based on individual needs
  • Provide disability awareness training to all our staff
  • Welcome feedback on how we can improve our accessibility

Entry & Navigation

  • Level access entrance available
  • Wide doorways to accommodate wheelchairs and mobility aids
  • Staff are available to assist customers with any accessibility requirements
  • Flexible seating arrangements can be made upon request
  • If you have specific accessibility needs, we recommend calling ahead on 01382 226836

Facilities & Accommodations

  • Accessible toilet facilities
  • Guide dogs are welcome
  • Quiet spaces can be arranged during busy periods
  • Staff trained to assist customers with various disabilities
  • Sound levels can be adjusted in certain areas during live music and karaoke events
  • Personal assistant/carer admission is free

Additional Support & Adjustments

We can provide:

  • Table service for those who need it
  • Straws for drinks
  • Adjustable lighting in certain areas
  • Priority seating arrangements
  • Assistance with doors and navigation
  • Clear communication support for those who need it

Making Changes for You

  • We actively seek feedback from customers about accessibility improvements
  • We’re happy to make reasonable adjustments to accommodate specific needs
  • We regularly review and update our accessibility provisions
  • We can arrange advance visits to discuss specific requirements
  • We’re open to suggestions for additional accommodations

Contact Us

  • Phone: 01382 226836
  • We encourage you to contact us before your visit to discuss any specific requirements
  • Our staff can provide detailed information about our facilities and available accommodations
  • We’re happy to make advance arrangements to ensure your comfort and enjoyment

This accessibility information is regularly updated. Please contact us directly to:

  • Confirm specific accessibility requirements
  • Request any particular accommodations
  • Share feedback on how we can improve our accessibility
  • Arrange a pre-visit to assess suitability for your needs

We are committed to continuous improvement in our accessibility provisions and welcome all feedback and suggestions.